An annual service is also an essential part of all grant schemes provided by the Government, and any warranty agreements you may have from the manufacturer. At HPI, we offer service and maintenance packages for all ground source heat pumps, air source heat pumps and underfloor heating systems. 

Our affordable service and maintenance plans provide peace of mind that your heat pump or underfloor heating system will work when you need it.

Why do I need a heat pump service?

A stone-cold radiator or a lack of warm water can quickly ruin your day and hit your wallet. Thankfully, you can prevent most heating system problems with an annual service.

We’ll go over your entire heating system to ensure it’s working correctly during a heating system service. Our qualified and experienced engineers will check the pumps, the pipes, all connections and controls to ensure that everything is working as it should.

HPI can service and maintain:

Ground source heat pumps

Air source heat pumps

Underfloor heating systems

We follow the manufacturer’s guidelines to ensure our checks are comprehensive and complete when servicing your system. If we spot a problem, we can act immediately. Preventative maintenance reduces the risk of an inconvenient and expensive system failure.

We’re experts at installing, configuring and maintaining all types of renewable energy heating systems, including ground source heat pumps, air-source heat pumps and underfloor heating solutions.

An annual service is essential to ensuring your system is performing as it should. It’s also a requirement of many grant schemes that you maintain your system according to the manufacturer’s guidelines.

At HPI, we offer a range of servicing and maintenance packages to help you spread the cost of essential work. Contact us today, and we can talk you through the options.

Contact us today

Service and Maintenance FAQs

Yes. Like every mechanical product, heat pumps can sometimes break down and need repair. The working parts, such as the condenser, can wear out. The air filter can become blocked, and coolant can leak from damaged or decaying hoses.

An annual service will identify any issues immediately, ensuring they don’t get worse. Your heat pump should last for between 20-25 years if serviced and maintained correctly.

During a service, we check all the essential aspects of your system, including:

– Air filters

– Look for any leakages

– Electrical systems and connections

– Motors and capacitors

– Outdoor coil

– Ground loop

We’ll also check that the system is heating and cooling as it should. When getting your pump serviced, we’ll check central heating systems too, to be safe.

If correctly installed, your underfloor heating system should be virtually maintenance-free, but it always pays to check. Depending on your system, we’ll check heating pipes, controls and your thermostat to ensure the system is working as it should. We’ll look for leaks, damage and anything else that could affect your underfloor heating system.

Underfloor heating maintenance can help spot any issues that could damage the integrity of your system.

We’re qualified and experienced at maintaining both wet underfloor heating systems and electric underfloor heating systems.

Your heat pump system should be serviced every year. Ground source heat pump maintenance and air source heat pump maintenance should never be delayed or ignored.